ReachFarther’s Easy Q&A System – PanelVerse
Capture More Organic Traffic
A hosted-FAQ solution for your brand.
Your customers are already interacting with their peers on social networks, discussion boards, and question and answer websites across the web to find information about your products and services. Why let unknown and potentially unqualified people (or competitors) provide critical answers to their questions?
PanelVerse is a comprehensive tool for accepting, filtering, and categorizing questions and responding with expertly thought-out answers that support both your brand and your business. Your organization exerts complete control over your content while interacting on a personal level with your broad customer community.
PanelVerse is an online question and answer (Q&A) utility that enables two-way communication with your customers using a dynamic front-end website customized to your brand standards. Paired with sophisticated administration services, our tools collect the questions that your customers ask, and facilitates your expert answers creating an intimate and personal experience between your business and your customers.
Their questions, your way. Your customers have questions and you have the answers. And believe it or not, you don’t know all of the questions they have. We’ve repeatedly found our customers have initially configured their forums by what they thought their customers wanted to know, only to change the entire categorization within a few months based on the questions they received.
The PanelVerse administrative suite features sophisticated and intuitive user management tools with granular event-level security that allow you to quickly and easily regulate a wide range of users. What’s that all mean? Simply, that you can immediately begin managing a Q&A forum with multiple levels of administrative authority while controlling the information you want your customers to see. You choose which questions you want your experts to answer, which answers to approve, and when they’re published to the front-end. Administrators maintain complete control over the content and context of every question and answer.
We can launch a fully hosted, branded, dedicated Q&A website in a matter of days or weeks rather than the months or years it would take to build a similar tool on your own.
Syndicate & Share
The PanelVerse front-end uses powerful technology to let the world know you’re online, and keeps them coming back once they find you. Secure integration with the Twitter API makes it possible for you to push content to your existing Twitter feeds, or pull Twitter status updates directly to your Q&A website.
By using our SaaS solution, you can offload the tech and maintenance to our professionals allowing you to focus on your customers while we worry about supporting the best Q&A platform on the web.
With Voice Search becoming more and more popular, it is that much more important to be seen by “long-tail searches” meaning “longer and more specific keyword phrases that visitors are more likely to use when they’re closer to a point-of-purchase or when they are using voice search.” – Wordstream.com.” An increasing number of people in the United States are using voice to conduct searches. Reports estimate there are 111.8 million people in the US using voice search features – a 9.5 percent increase from the previous year.” – Oberlo.com. PanelVerse questions are written as people speak, increasing the likelihood that your site will be on top of the search results.
Publish content written the way your customers write, about topics they’re interested in, in a format web browsers can understand and archive easily, with back-end tools that extend Google’s ability to work with your copy.
Need Guidance, Assistance, or Simply Want to Talk Accessibility?
Our developers can answer the tough questions you have, and we can quickly suggest some potential avenues to remediate your existing website, not matter who built it.